Return Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

Exercising your right of withdrawal

To exercise your right of withdrawal, you must inform us (Lukas Schwarz, An der Koppel 39, 17268 Templin, phone: +49 176 800 46 974, email: mail@lukasschwarz.info) by means of a clear statement (e.g. a letter sent by post or email) of your decision.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer), without delay and no later than fourteen days from the day we received notice of your withdrawal.

Model withdrawal form

To: Lukas Schwarz, An der Koppel 39, 17268 Templin, mail@lukasschwarz.info - I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods: [order number / product]. Ordered on: [date] / Received on: [date]. Name: [name]. Address: [address]. Date: [date]. Signature (only if on paper).